API documentation

GET /calls/:id/events

Authorization Required

https://[your-subdomain].trackdrive.com/api/v1/calls/:id/events

Get a call's event log

Advanced Call Analysis returns a call’s event log, including call channels, agent interactions, outgoing HTTP requests, buyer pings and recordings. Restricted to account superusers with the Calls permission; webhook and audit log events also need Webhook Logs and Lead & Call Logs. Each request is billed at your account’s Per Advanced Call Analysis Rate on your Rate Sheet, by default 0.0002/request.

Example Request

curl 'https://[your-subdomain].trackdrive.com/api/v1/calls/10001/events' \
  -H 'Authorization: Basic BASE64_ENCODED_PUBLIC_KEY_AND_PRIVATE_KEY'

Example Response 200

{
  "id": 10002,
  "uuid": "a6af7847-1b1e-4760-ac0d-e1813a6d3a09",
  "created_at": "2026-01-15T14:30:00.000Z",
  "events": [
    {
      "type": "Leg",
      "id": 10003,
      "call_sid": null,
      "direction": "outbound",
      "created_at": "2026-01-15T14:30:00.000Z",
      "answered_at": "2026-01-15T14:30:00.000Z",
      "end_time": "2026-01-15T14:30:00.000Z",
      "status": "completed",
      "action_category": "buyer",
      "dial_action": "dial_buyer",
      "from": "+18002000021",
      "to": "+18885001003",
      "answered": true,
      "ended": true,
      "scheduled_callback": false
    },
    {
      "type": "CallRecording",
      "id": "a09e6bca-255b-4217-af73-cb9601c80217",
      "created_at": "2026-01-15T14:30:00.000Z",
      "recording_type": "call",
      "record_url": "/demo/audio/solar.mp3",
      "recording_duration": 47,
      "leg_id": null
    },
    {
      "type": "Leg",
      "id": 10004,
      "call_sid": "49cca320-d2dd-4768-a730-8fc3e0a664e7",
      "direction": "inbound",
      "created_at": "2026-01-15T15:30:00.000Z",
      "answered_at": null,
      "end_time": null,
      "status": null,
      "action_category": "unknown",
      "dial_action": null,
      "from": "+14045550136",
      "to": null,
      "answered": false,
      "ended": false,
      "scheduled_callback": false
    }
  ],
  "cost_for_call_analysis": 0.0002
}